Orders for in-stock merchandise are shipped from our warehouse in Pennsylvania Monday through Friday by UPS Ground, to arrive within 3-7 business days from receipt of your order. Expedited shipping options are available (see chart below). We process and ship orders Monday - Friday within 48 hours of receipt of your order.
Shipping Rates & Delivery Schedule
NeoStrata is pleased to offer FREE STANDARD SHIPPING on US orders $75 and over to the contiguous United States (excluding taxes, special offers or discounts). For shipments totaling less than $75 there is a delivery charge of $7.95 for UPS Ground shipping.
Delivery Option
Amount of Order
Delivery Cost
NeoStrata Processing Time
Carrier Delivery Time
Total Delivery Time
Standard, 48 States
UPS Ground
$0-$74.99
$7.95
1-2 business days
East Coast: 1-2 business days West Coast: 4-5 business days
2-7 business days
Standard, 48 States
UPS Ground
$75 or more
FREE
1-2 business days
East Coast: 1-2 business days West Coast: 4-5 business days
2-7 business days
UPS 3 Day, 48 States
UPS Ground
Any
$12.00
1-2 business days
1-3 business days
2-7 business days
UPS 2nd Day Air,
48 States
Any
$15.00
1-2 business days
2 business days
3-5 business days
UPS Next Day Air Saver,
48 States
Any
$20.00
1-2 business days
2 business days
3-5 business days
Alaska, Hawaii, Puerto Rico, Guam, Virgin Islands, 2nd Day Air
Any
$20.00
1-2 business days
2 business days
3-5 business days
Alaska, Hawaii, Puerto Rico, Guam, Virgin Islands, Next Day Air
Any
$25.00
1-2 business days
2 business days
3-5 business days
*Alaska, Hawaii, Puerto Rico, Virgin Islands and Guam are excluded from our free shipping offer.
Business Days: Monday - Friday, excluding federal holidays within the United States. UPS 3 Day, UPS 2nd Day Air and UPS Next Day Air Saver: Orders must be placed by 2pm Eastern Standard Time (EST) to be processed on the same business day.
PO Box Addresses
Our transportation partners do not deliver to PO boxes. If you place an order with a PO Box in the shipping address field, your order will be placed on hold and we will contact you via phone or email for a new
address.
APO/FPO Addresses
Unfortunately we cannot mail to APO/FPO addresses at this time. We apologize for any inconvenience.
Alaska, Hawaii, Virgin Islands, Puerto Rico and Guam Addresses
For shipments to these destinations we offer UPS 2nd Day Air and Next Day Air services.
International Shipping Policy
Our products are available in over 75 countries. If you live outside the United States and would like to make a purchase, please click here to find our products in your country. This website only bills and ships to the United States and its territories, and strictly prohibits the purchase of products for the purpose of shipping outside the US.
