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Orders for in-stock merchandise are shipped from our warehouse in North Carolina Monday through Friday by UPS, to arrive within 3-10 business days from receipt of your order. Expedited shipping options are available (see chart below). We process and ship orders Monday - Friday within 48 hours of receipt of your order.
Rapid Fulfillment, our fulfillment and distribution center:
Converted to eco-friendly, bio-degradable, packaging air pillows
Uses 100% recycled kraft fill
Utilizes electric powered and pneumatic powered equipment, including forklifts, aisle reach trucks and sealing machines
Maintains above industry standard order accuracy ratings, reducing the need for returns which reduces the carbon footprint of shipping
NEOSTRATA.com is pleased to offer FREE STANDARD SHIPPING on US orders $75 and over to the contiguous United States (excluding taxes, special offers or discounts). For shipments totaling less than $75 there is a delivery charge of $7.95 for UPS shipping. Please note: we will only accept shipments to a valid street address and do not deliver to P.O. Boxes, Army Post Office (APO) and Fleet Post Office (FPO) addresses.
|Delivery Option||Amount of Order||Delivery Cost||NEOSTRATA® Processing Time||Carrier Delivery Time||Total Delivery Time|
|Standard, 48 States
|$0-$74.99||$7.95||1-2 business days||NEOSTRATA® Processing Time||1-2 business days||1-5 business days||2-7 business days|
|Standard, 48 States
|$75 or more||FREE||1-2 business days||NEOSTRATA® Processing Time||1-2 business days||1-5 business days||2-7 business days|
|UPS 2nd Day Air,
|Any||$15.00||1-2 business days||NEOSTRATA® Processing Time||1-2 business days||2 business days||3-5 business days|
|Alaska, Hawaii, Puerto Rico, Guam,
Virgin Islands, 2nd Day Air
|Any||$20.00||1-2 business days||NEOSTRATA® Processing Time||1-2 business days||2 business days||3-5 business days|
*Alaska, Hawaii, Puerto Rico, Virgin Islands and Guam are excluded from our free shipping offer.
Business Days: Monday - Friday, excluding federal holidays within the United States.
PO Box Addresses
Our transportation partners do not deliver to PO boxes. If you place an order with a PO Box in the shipping address field, your order will be placed on hold and we will contact you via phone or email for a new address.
Unfortunately we cannot mail to APO/FPO addresses at this time. We apologize for any inconvenience.
Alaska, Hawaii, Virgin Islands, Puerto Rico and Guam Addresses
For shipments to these destinations we offer UPS 2nd Day Air.
International Shipping Policy
Our products are available in over 75 countries/regions. If you live outside the United States and would like to make a purchase, please click here to find our products in your country/region. This website only bills and ships to the United States and its territories, and strictly prohibits the purchase of products for the purpose of shipping outside the US.